Behavioral health

Turning Point Crisis Program

Turning Point is a partnership between Pathways and Superior HealthPlan that provides crisis intervention, acute stabilization, and psychiatric diversion for children and their caregivers. Therapeutic services and natural supports help prevent hospitalizations and maintain stable placement in the child’s home. Licensed professionals are available 24/7 to provide initial support, assessment, and service referrals over the phone. Additionally, mobile, on-site crisis teams providing in-home interventions and safety planning are a part of the process.



Toll Free
(800) 619-5291



Toll Free
(888) 483-0831

Who Qualifies?

Currently, Turning Point is available for children ages 3-17 in the conservatorship of the Texas Department of Family and Protective Services who are residing in a single-family, foster, or kinship home licensed by a private child-placing agency or by Child Protective Services in Bexar or Harris County.

Services Provided

  • 24/7 Crisis & Information Line 
  • Full Mental Health Assessment 
  • In-Home Crisis Support Interventions 
  • Safety Planning 
  • Family Support & Skill-Building 
  • Individual & Family Counseling

How Does It Work?

In a moment of crisis, youth or caregivers residing in Bexar or Harris counties can dial the crisis intervention line to reach a trained mental health professional. Turning Point staff will complete a telephone assessment and determine the appropriate course of action, including follow-up and identified services for up to 14 days following the initial crisis.